Departments of JSI: Sales Department

Departments of JSI

It’s time for another installment of Departments of JSI ! This is a series that highlights the different people that work within our company. We’re able to run such a large business through the expertise of and collaboration between our different departments. Everyone has a skill that they utilize to accomplish everything from coordinating rental trips to selling instruments to repairing instruments to shipping things on time and safely. This series will help you get to know the variety of people and jobs that are done here at JSI.

Our Sales Department consists of our sales consultants and director of sales and acquisitions. These are who you talk to when you are looking to purchase an instrument, be it by phone, email, or in person. We asked them to answer a few questions about themselves:

What is your position at JSI?

Allan Espinosa: My position at Carriage House Violins of Johnson String Instrument is Senior Sales Consultant.

Matthew Fritz: Director of Sales and Acquisitions

Armenuhi Hovakimian: My position is a Violin Sales Consultant.

Robert Mayes: Cello Consultant

Phil Rush: Viola Sales Consultant

Lucy Turner: Assistant Sales Manager

Where did you study your main instrument?

Allan: I spent three years of study at the University of North Texas. I then moved to New England and completed my studies at the Boston Conservatory where I completed my BM and MM in violin performance.

Matthew: Bachelors in violin performance from Arizona State University. Masters in Orchestral Conducting from The Eastman School of Music.

Armenuhi: My education started in Armenia and then in Rochester, NY at the Eastman School of Music Prep Department. I received my Bachelors at Indiana University of Pennsylvania and my Masters in violin performance at Western Michigan University.

Robert: Walnut Hill, New England Conservatory, Julliard, Boston University

Phil: UC Riverside (composition/theory) B.A.; California Institute of the Arts, Viola Performance M.F.A.; Florida State University, Viola Performance D.M.

Lucy: I have a BMus degree in violin performance from Vanderbilt University and an MMus from Boston University.

What does a typical day look like for you?

Allan: My typical day at CHV revolves around my clients. This would include speaking with my clients to gain a better understanding of what they are looking for in an instrument, hunting down those instruments within our inventory and spending one on one time to help select a particular instrument with the player. When I am not working directly with clients, I spend time with the luthiers of the workshop, fine tuning instruments and making sure our instruments are in top condition. They day is full of communication be it face to face, on the phone or via email.

Matthew: My days are varied. Much of my time is spent evaluating instruments as potential appraisals, consignments or acquisitions and advising clients about buying and selling instruments and bows. Additionally, I oversee the sales staff and support them as they endeavor to match clients with the perfect instrument and bow. On any given day, I can be found at my desk, attending trade events, traveling for sales and acquisitions opportunities or meeting with my staff.

Armenuhi: My day begins with emails and phone calls to my clients. Then I work with our highly qualified luthiers and bow makers to adjust instruments and bows to reach the goals and needs of my clients.

Robert: I begin by practicing for 2 hours on 2-3 different cellos and 3-4 different bows. I find it important to be as familiar with the instruments as possible. When I work with my clients I want to provide them with my honest opinion of the instrument or bow. Every day at the shop is different because we work with a wide range of musicians. At the beginning of this week I was in Los Angeles with members of the LA Philharmonic and on Friday I will be working with one of the cello professors at the New England Conservatory.

Phil: My day begins with correspondence via email and phone in response to customer queries. After that I set up for any appointments I have, work with our luthiers and bow technicians on adjusting instruments and bows that need it, and reach out to my sales contacts who are looking regarding our latest acquisitions.

Lucy: The first thing I usually do in the morning is respond to client emails and return calls. Once I’m caught up there, I work with clients who have in-store appointments or I play instruments in preparation for shipping trials. A lot of my managerial duties involve inventory and getting new instruments and bows ready to trial and sell, so I take care of tasks related to that throughout the day as needed.

Do you play any secondary instruments?

Allan: I do not claim to play a secondary instrument very well but I did spend time studying piano and clarinet and have sung in choirs.

Matthew: I do not make music other than playing the violin and conducting.

Armenuhi: I played piano for 20 years.

Robert: No.

Phil: I also play piano and guitar. I guess you could say that as a violist, the violin is also a very important secondary instrument….

Lucy: Nope.

What is your favorite part of your job?

Allan: My favorite part of my job is the moment when a young musician has found the instrument that inspires creativity and pursuit of creativity in music. I also enjoy the vast array of instruments and the opportunity to work with contemporary luthiers hand in hand with the sales staff and clients.

Matthew: I enjoy many aspects of my job. The instruments are fascinating, especially then it comes to the craft and history of the violin. There is so much to learn, and even the internationally-recognized experts are constantly adding to their knowledge on a daily basis. I also enjoy traveling and meeting a variety of people from players to makers and collectors. In my position, there is never a dull moment, and you never know what a day will bring.

Armenuhi: Seeing my clients smile and working with my clients to find a great tool and the right instrument to carry their passion for music.

Robert: I enjoy being able to interact with so many musicians of all levels. Finding the right instrument or bow is crucial and I am thrilled to help people find their voice.

Phil: My greatest satisfaction comes from helping our clients find the instruments that inspire them and take them further toward their goals, whatever they may be.

Lucy: I love working with a client to figure out exactly the sound they’re looking for in an instrument or a bow. It’s really satisfying to find an instrument for a client that’s a perfect match and that they’re excited about playing.

 

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Copyright © 2016 · All Rights Reserved · Silvija Kristapsons

The Best Grad Gifts: 2016 Edition

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They did it! All of the hard work, late nights, practicing, homework and dedication have paid off. If you’re looking for ideas for what to get the grad in your life, we have a few suggestions for you:

Sheet Music

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This is a great gift in so many different forms. Maybe it’s the Urtext edition of their favorite chamber piece or a piece they have always wanted to learn. All of our folk, fiddle, jazz, pop and world music is included in the Grad Sale, which includes things like Star Wars, Disney, The Fiddler’s Fakebook and more.

A New Case

Now is a great time to invest in a new case. With brands like Bobelock and Galaxy (a JSI exclusive) on sale, this is a great option for surprising your recent grad.

Ukulele

While not included in our Grad Sale, our ukuleles start at at just $89, making them budget-friendly in addition to being an accessible instrument. Curious to learn more about the ukulele? Check out our previous post about them.

Upgrade Their Instrument

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Our Grad Sale for commercial instruments is back! Selected commercial instruments are 10% off through June 30, and you can take 15% off the bow and case when purchasing an instrument on sale as part of an outfit.

Want to purchase your rental instead? We’re offering double your first year equity when you purchase a rental instrument from us. Keep in mind that while you can always use your equity to purchase an instrument through our sales department at Carriage House Violins, this double first year offer is only available when purchasing your rental instrument.

Gift Certificates

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Always available in any amount.

Still not sure what to get them? You can’t go wrong with a gift certificate! You can purchase one in any amount (call for details) and they are valid on everything from accessories to instruments.

You can check out the products listed here and much more in store or on our website. A heartfelt congratulations to all graduating this May and June. Good luck with your future endeavors!

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Copyright © 2016 · All Rights Reserved · Silvija Kristapsons

The Wedding Season Starter Kit

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Summer is almost here, and with it comes the start of wedding season. The parade of weddings and parties, both outdoor and indoor, has the potential to keep freelancers employed for the entire season. If you’re new to the life of wedding gigs, here is a starter kit of things you’ll need:

Folding Stand: Never show up to a gig without one! Some people are satisfied with the traditional folding stands, but these can be flimsy when you have a large gig binder or you are outside and subjected to a strong wind. A sturdier stand with a flat back that is still portable, such as the ones by Peak, are a great alternative if you run into this problem.

Clothespins: Don’t let your music fly away! We all have stories of forgetting clothespins and suddenly watching our music make a run for it across the lawn or flip open to a different piece. Traditional clothespins are a great option–lots of musicians keep a box in their car for this reason. We also carry an over-sized music clip for a more elegant solution.

Gig books: Every wedding will want something a little different, but in many cases they will want standard fare such as the Mendelssohn Wedding March or Pachelbel Canon. Lots of musicians build their own gig binders with a set of arrangements that they can use for multiple weddings. The Latham wedding series and the Last Resort Music compilations are among the most popular since they come for multiple types of ensembles. The Last Resort Music series can even be mixed and matched depending on instrumentation.

Note: Make sure your music is appropriate for the venue and ceremony. If you are given free reign to choose repertoire, don’t play something that you wouldn’t normally perform in a church or synagogue. 

Stand lights: This is another great back-up item to keep in your car because you don’t know what the lighting is going to be like at any given gig. We carry our own JSI brand in addition to popular brands like Mighty Bright and Lotus. Stock up on extra batteries too–no light in the middle of a performance is not ideal.

Outdoor instrument: This is definitely not an option for everyone, but a great idea if you are able to swing it. Many people hold on to their old instruments when they upgrade and use them for outdoor gigs or any performance that they wouldn’t feel comfortable bringing their usual instrument to. Some players use alternate bows as well, especially carbon fiber bows like Codabow and JonPaul.

 

Wedding Gig Infographic

 

Good luck and happy gigging!

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Copyright © 2016 · All Rights Reserved · Silvija Kristapsons

Departments of JSI: Customer Service Representatives

Departments of JSI

It’s back: it’s another installment of Departments of JSI ! This is a series that highlights the different people that work within our company. We’re able to run such a large business through the expertise of and collaboration between our different departments. Everyone has a skill that they utilize to accomplish everything from coordinating rental trips to selling instruments to repairing instruments to shipping things on time and safely. This series will help you get to know the variety of people and jobs that are done here at JSI.

Our Customer Service Representatives are the people you talk to when you call us. They handle everything from rental account management to website questions and everything in between. We asked them some questions about themselves and their jobs:

What is your position at JSI?

Samantha Bates: Assistant Office Manager.

Anna Seda: I am a Customer Service Representative.

What does a typical day look like for you?

Sam: A typical day would be speaking with customers for placing orders or rentals, occasional training, going through many accounts for updates and information, creating rental account documents, going through rental account reports

Anna: My typical daytime work is at a desk. I help clients remotely with questions and sales orders from rental contracts to string accessories.

What is your main instrument?

Sam: Violin.

Anna: Cello.

Did you go to school for music?

Sam: Yes, I received my BM in Violin Performance at BU [Boston University].

Anna: I did! I studied cello performance at the University of Colorado and Suzuki Pedagogy at the University of Denver. I have a Master’s Degree from the Boston Conservatory and spent one additional year in the Conservatory’s competitive Graduate Performance Diploma program.

What is your favorite part of your job?

Sam: Working with musicians and like-minded individuals. It is a very unique environment when you have something so special like music that brings everyone together. We find music just as important as our customers, and therefore we have that connection that makes our staff and customer bond like nothing anywhere else.

Anna: I love string talk! I’ve been a cellist all my life and enjoy sharing my interests and knowledge with people getting into the culture of performance. I’m always learning from our inventory specialists and get to explore accessories, rosin, cases, and strings I wouldn’t normally get to try.

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Copyright © 2016 · All Rights Reserved · Silvija Kristapsons